This professional practice model centers on three relationships: care of self, colleagues, and patient and family. We experience the essence of care through touch, kind acts, competent clinical intervention, active listening, and open communication/dialogue.

Relationship-based care (RBC) helps transform work environments into cultures in which personal responsibility prevails, healthy relationships flourish, gratitude is openly expressed, and healing are the constant and core reasons for being. At St. Luke’s, RBC helps us strengthen leadership, improve patient care, design effective systems, and build winning teams.

Evidence-based practice is the intentional use of high-quality evidence to guide nursing practice. Our Nursing and Patient Care Center of Excellence follows the Johns Hopkins model for evidence-based practice projects. These tools help ensure that the right evidence is gathered, that all evidence is rigorously and systematically appraised, and that recommendations and implementation of new practices are based on only the best evidence. 

Resilience has been defined as the ability of individuals and organizations to respond to adversity and recover quickly in challenging situations. It's a skill that can be learned and strengthened. Improved resilience improves the health, retention and engagement of direct care registered nurses. The Center supports nurse resilience as a strategy to decrease burnout, stress, and compassion fatigue.