Patients and families are at the center of all we do at St. Luke’s. Every plan, every process, and every policy is designed to meet your needs — physically, mentally, emotionally, or spiritually. Patient-centered care means we listen to you to truly understand just what those needs are. We know — and studies show — that the best results come from caring for the whole patient and listening to their valuable insights on their own health.
“The great purpose for which this hospital was begun — the helping of suffering humanity back to health and life.”
– Rt. Rev. James B. Funsten, Bishop, Episcopal Diocese of Idaho, 1906
For more than a century, St. Luke’s has carried on the work first envisioned by Bishop Funsten. Our original purpose has remained, and our heritage and values direct our course as we continue to meet the region’s rapidly growing needs. In keeping with our not-for-profit mission, St. Luke’s maintains an open-door policy, which means we care for all patients, regardless of their ability to pay.
To improve the health of people in our region.
St. Luke's Health System will transform healthcare by aligning with physicians and other providers to deliver integrated, seamless, and patient-centered quality care across all St. Luke's settings.
Your safety and best health are our first priority. Whether you’re in a St. Luke’s hospital or clinic, you can count on caregivers who have your best interests at heart. You can also count on technology, equipment, and an environment designed to perform with the highest standards of safety and effectiveness.
St. Luke’s is committed to providing quality care based on the Institute of Medicine’s definition: safe, timely, efficient, effective, equitable, accessible, and patient-centered. By following the best, most current medical evidence, measuring and analyzing our data, and constantly improving our practices based on those data, we work toward the best possible outcome for each patient who comes through our doors.
View St. Luke’s quality and safety outcomes, and learn how we compare with other hospitals in our region and across the nation.
In addition to analyzing our patient outcomes data, we survey our hospital staff and physicians to measure different aspects of our patient safety culture. Their responses help us proactively prevent patient harm.
A safety culture is shaped by hospital policies and practices, as well as the values and personalities of people in the organization. It's a collection of attitudes, behaviors, and trust that, with assessment and improvement, can ensure everyone at our hospitals delivers safety for our patients.