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Medical Records Support


MyChart is the electronic medical record for all St. Luke's patients.

Contact myChart Support

  • Local to Boise Area: (208) 381-9000
  • Local to Twin Falls Area: (208) 814-0091
  • Toll Free: 1-855-890-3402

Hard Copy Medical Records

You are welcome to call our Medical Records/Health Information Management teams for assistance with hard copy medical records.

Contact Medical Records/Health Information Management Support

  • Boise
    • Phone: (208) 381-2185
    • Fax: (208) 381-1481 
  • Meridian and further west
    • Phone: (208) 706-1112
    • Fax: (208) 706-1186
  • McCall
    • Phone: (208) 630-2239
    • Fax: (208) 634-4638
  • Magic Valley
    • Phone: (208) 814-0160
    • Fax: (208) 814-1950
  • Wood River 
    • Phone: (208) 727-8335
    • Fax: (208) 727-8326

How Do I Request a Paper Copy of My Medical Record?

You must submit a written request to obtain a paper copy of your St. Luke's medical record. Please use one of the forms below:

  • Right to Inspect and Copy Records. Download Form (PDF) English, Spanish (Español)
    You may inspect and/or obtain a copy of protected health information that is used to make decisions about your care or payment for your care. We may charge you a reasonable cost-based fee for providing the records. We may deny your request under limited circumstances, e.g., if you seek psychotherapy notes; information prepared for legal proceedings; or if disclosure may result in substantial harm to you or others.
  • Right to Authorize a Copy of Records to a Third Party. Download Form (PDF) English, Spanish (Español)
    You may authorize a copy of your protected health information be given to a third party.  We may charge a reasonable cost based fee for providing the records. The authorization must be signed by the patient or personal representative.