I am pleased to present to you the 2017 St. Luke’s Health System Nursing Annual Report. This system-wide publication reflects the talents and contributions of our extraordinary nurses across the many communities and settings in which we deliver care.
It was a remarkable year for our health system in that we successfully completed our first year of implementing, stabilizing and optimizing myStLuke’s. Further optimization of the electronic health record is lifelong work, but the first year is a critical milestone. I want to personally thank each and every one of you for your dedication and personal commitment to provide input on how this patient care tool can be improved to promote the highest level of safety and quality outcomes for our patients.
In addition to the ongoing myStLuke’s work, our commitment to the professional development of our clinical professionals was evident by the implementation of our system PATHS program (Professional Advancement Through High-Performance and Skill). Our first cohort of participants completed 12 exemplary projects highlighted in this report. Cohort 2 and 3 projects have been approved and represent future improvement initiatives for the acute, ambulatory and post-acute settings.
Finally, as we have concluded 2017 and move forward into 2018, delivering exceptional quality and patient safety outcomes is always at the heart of the work we do. Our patients put their lives in our hands every day. They expect us to provide compassionate, standardized, evidence-based care with the best results. I am proud of the work across all sites on improvements and the future work to achieve highly reliable results.
St. Luke’s recently was recognized for achieving the Watson Top 15 Health Systems award—our fifth consecutive year! (This was formerly called the Truven Top 15 Health Systems award.) We could not have received this recognition without our tremendous nursing professionals delivering the highest level of care every day. Thank you for your commitment to nursing and to the people and communities we serve.
Cynthia (Cy) Gearhard, MN, RN, NEA-BC
Vice President, Patient Care Services/System Chief Nursing Officer
Relationship-Based Care (RBC), our professional practice model at St. Luke’s Health System (SLHS), helps align caring and healing processes to meet the needs of patients and their families. RBC has been an instrumental guide in both care delivery and demonstrating our culture. RBC enhances relationships both personally with patients, families and caregivers as well as professionally with colleagues and ancillary teams. The RBC concepts most familiar to staff may be care of self, care of colleagues and care of patient and family. This model, however, includes much more.
RBC has six essential elements: leadership, teamwork, professional nursing practice, patient care delivery, resource-driven practice and outcomes measurement. These elements are crucial to all areas of discipline within health care and tie directly back to St. Luke’s Strategy 2020 – putting the patient at the center of our care. We are the preferred providers in our communities because we deliver coordinated, affordable and accessible care through:
This year’s System Nursing Annual Report is dedicated to highlighting and celebrating how our nurses demonstrate the six professional nursing practice roles through their daily practice.