St. Luke's Health System Strategy
St. Luke’s is driven by our mission to improve the health of people in the communities we serve, which is grounded in our focus on population and community health. Population health is the way in which St. Luke’s improves the health of people in the communities we serve by taking accountability for health outcomes and total cost of care. Community health is the way in which St. Luke’s, working in partnership with others, improves the health of people in the communities we serve by addressing social determinants of health.
Our strategy leads us to achieving our vision as we build upon and enhance our reputation as the community’s trusted partner in providing exceptional, patient-centered care.
St. Luke’s strategy follows a clearly defined path: We’re meeting people where they are on their health journey — improving health and lives by delivering exceptional performance and outcomes in safety and quality, access and affordability. In doing so, we are further solidifying St. Luke’s position as a community asset and a high-quality, independent, regional health system.
“To improve the health of people in the communities we serve.”
St. Luke’s mission continues to be the system’s true north, the way in which care and support services are delivered daily.
Improving the health of the people in the communities we serve requires a team of caring people who delivers excellent patient-centered care, an integrated system that aligns resources based on unique patient needs, and appropriate access to care so that those needs can be met.
“To be the community’s most trusted partner in health.”
St. Luke’s vision describes our aspiration and calls us to respond to the evolving environment of care.
St. Luke’s values guide how team members communicate, how we work together, how decisions are made – and ultimately, how St. Luke’s performs. They represent the commitment St. Luke’s makes to the communities we serve, our team members and our partners. St. Luke’s values are embodied in the acronym iCARE:
We will reimagine how St. Luke’s hires and develops people who honor and fuel St. Luke’s mission, while transforming the way work is done to optimize the system’s most critical assets and position the system for success in the future.
We will ensure patients receive the right care in the right setting at the right time through a single integrated system that seamlessly assesses patient needs and aligns them to resources with a centralized, real-time view of operations and available community resources.
