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St. Luke’s Blogs

Dr. Pate’s Prescription for Change

St. Luke’s Health System’s Journey to Transform Health Care

St. Luke’s Patient Karen Kozlowski on What Matters

By Dr. David C. Pate, News and Community
July 26, 2016

Today, I’m sharing part two of my conversation with Karen Kozlowski. Last week, I invited viewers to consider our patient-centeredness diagram and see how many elements of patient-centeredness Karen refers to.

Here, again, is the diagram:

Patient Centeredness

See if you hear “Care about me,” “Don’t harm me” and “Explain things to me” in this segment of the interview. Perhaps you will also pick up on additional elements.

Here is the second of the seven-part interview: 

About The Author

David C. Pate, M.D., J.D., previously served as president and CEO of St. Luke's Health System, based in Boise, Idaho. Dr. Pate joined the System in 2009 and retired in 2020. He received his medical degree from Baylor College of Medicine in Houston and his law degree from the University of Houston Law Center.