In this third part of our video series, we are continuing to explore what patient-centeredness means. There is no better way of understanding this than to talk to our patients and get their feedback.
Have another look at the St. Luke’s model for patient-centeredness:
As you listen to this segment, do you hear “Ask me what matters to me” and “Give me information” in what Karen discusses? Here is video 3:
David C. Pate, M.D., J.D., is president and CEO of St. Luke's Health System, based in Boise, Idaho. Dr. Pate joined the System in 2009. He received his medical degree from Baylor College of Medicine in Houston and his law degree from the University of Houston Law Center.