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Karen Kozlowski has been sharing her insights regarding patient-centeredness from the perspective of a patient who has had many, many interactions with the healthcare system.
In this video, she explains how treatment has evolved over the 28 years she has been receiving care. There are many important insights regarding what is important to Karen. Hint: It’s the little things, even as she experiences life-saving cancer treatment.
Here again is our patient-centeredness model:
What are some of those little things that we can do that make a big difference to our patients? Here is video number 6:
David C. Pate, M.D., J.D., is president and CEO of St. Luke's Health System, based in Boise, Idaho. Dr. Pate joined the System in 2009. He received his medical degree from Baylor College of Medicine in Houston and his law degree from the University of Houston Law Center.
The most valuable thing we have is our health. And the most valuable thing St. Luke's can do is help you live as healthy a life as possible. We're taking care forward as we develop new ways—and refine the tried and true—to improve health, improve care, and lower costs.