MyChart's Hello Patient feature leverages geolocation capabilities on iOS and Android devices to detect when you arrive for an appointment. You must have the MyChart app open to use this functionality. If you have completed all check-in tasks ahead of time, you won't even need to visit the front desk to check in! If you have outstanding check-in tasks, you'll be prompted to complete eCheck-in.
For the "Hello Patient" feature to work, you must have the MyChart mobile app installed on your Android or iOS device, and location sharing permission should be set to "Always" (iOS) or "Allow all the time" (Android).
In Settings, navigate to MyChart App.
In Settings, navigate to Privacy.
Navigate to Settings.
In Settings, navigate to Permissions.