Due to the overwhelming surge in COVID-19 cases and the strain it has placed on health care capacity in the communities we serve, the Idaho Department of Health and Welfare has activated crisis standards of care statewide. We are open and available to see patients, but you may experience delays at our ERs, hospitals, and clinics. We appreciate your patience. Access more info on COVID testing, vaccination, visitor policy, hospitalization data, and FAQs.
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St. Luke’s Health System has a warning tonight: scammers are using St. Luke’s telephone numbers to call and try to steal personal information from people in the community.
The spam callers are posing under the IRS and an insurance company. They aggressively demand private information, sometimes claiming to have a warrant and threatening to arrest people if they don’t provide it.
Many people across the Treasure Valley have reported receiving these alarming calls, including St. Luke’s patients, St. Luke’s clinics and hospital rooms and employees. Suspicious of the foul language and threats, people have written down the caller ID numbers or callback number provided, which typically start with a 381 or 385 prefix. When they call the number back it connects to legitimate St. Luke’s departments, or clinic numbers that are rarely used.
These calls are NOT from St. Luke’s. Spammers can change the phone number that shows up on your called ID screen. It’s called “spoofing.”
If you receive a call that seems suspicious, hang up and do not provide the caller with information such as your name, bank information or credit card. Do not give in to their pressure tactics.
Boise Police and the Better Business Bureau are aware of the fake calls.
Boise Police remind you:
Anita Kisseé was the Treasure Valley public relations manager for St. Luke’s Health System.
You take care of others, so take care of yourself. Let us be your partner in health, whether you're recovering from an injury, checking in for your annual exam, or enjoying an online class.
Because when you take care of yourself, everyone around you benefits.