Based in Boise, the Virtual Care Center is a centralized medical team composed of nurses, providers and non-clinical telehealth specialists who use technology to connect patients with health care providers across the system.
Based in Boise, the Virtual Care Center is a centralized medical team composed of nurses, providers and non-clinical telehealth specialists who use technology to connect patients with health care providers across the system.

St. Luke’s Virtual Care Center brings vital medical access to patients in rural and often-underserved communities as well as larger cities. It allows St. Luke’s to reach people when and where they need us, with care that’s convenient and close to home.

St. Luke’s Virtual Care Center brings vital medical access to patients in rural and often-underserved communities as well as larger cities. It allows St. Luke’s to reach people when and where they need us, with care that’s convenient and close to home.

Enables efficient coordination of patient movement, provider-to-provider consults, and collaboration with transport teams and community assets; acts as the “front door” to St. Luke's for outside organizations.

24/7 data and video monitoring to support critical patients across the health system; provides immediate access to critical care nurses and intensivists for bedside support, escalation, and patient changes.

Centrally located telehealth specialists continuously monitor oxygen saturation and cardiac rhythm. Partnering with bedside care teams, they provide additional safety to their assigned patients.

Virtual daily assessments, intervention and care management in patients’ homes. Candidates typically have multiple chronic conditions.

Hands-on care plus 24/7 virtual care in patients’ homes serving adults with low-to-moderate illness severity who are in stable condition for transfer and meet inpatient criteria for at-home treatment.

By handling admissions, discharges and patient education, Virtual Nursing lets bedside nurses focus on direct care. It supports medical, surgical and telemetry areas, with some services for Emergency Departments and critical access hospitals.
