1. Home
  2. Get Care
  3. On-Demand Virtual Care
  4. General Illness Visit
  1. On-Demand Virtual CareOn-Demand Virtual Care
Skip to Main Content
  • MyChart
  • Pay a Bill
  • Help
St. Luke's Logo to Homepage
Woman having online doctor's exam using laptop computer while sick at home

General Illness Visit

St. Luke's offers on-demand virtual care services depending on your symptoms. We can even offer same-day or next-day medication delivery, if appropriate for your care.

Start a Virtual Visit
Woman having online doctor's exam using laptop computer while sick at home

General Illness Visit

St. Luke's offers on-demand virtual care services depending on your symptoms. We can even offer same-day or next-day medication delivery, if appropriate for your care.

Start a Virtual Visit

Virtual care services are available from 7 a.m. to 10 p.m. Monday-Friday and 8 a.m. to 8 p.m. on weekends.

You can simply log in to your MyChart account (or proceed as a guest if you're age 18 or older), answer a few questions about your symptoms, and begin a virtual visit with the next available St. Luke's provider. You may still have to wait a bit, as you would at an in-person urgent care clinic, but you'll be waiting wherever you choose.

Note: you must be physically located in Idaho, Oregon, Washington, Utah, Nevada, Montana, Arizona, or California at the time of your virtual care call.

Please review these instructions to ensure your visit goes smoothly.

When to Use Virtual Care

  • Back Pain

  • mature woman coughing

    Cough or COVID-19

  • Eye Irritation and Redness

  • Rash

  • Sinus Symptoms

  • Sore Throat

  • Stomach Flu

  • Urinary Tract Infection (UTI)

Urgent Care

Urgent Care

If you're experiencing chest pain, depression, ear pain, or severe headaches, please seek out in-person care.

View all urgent care locations

Community Access Options

  • A girl of elementary age sits on the examination table while being seen by her doctor.

    School-Based Virtual Visits

    St. Luke's partners with the Mountain Home and West Ada school districts to offer on-demand virtual care access to students and their parents.

  • Libraries and Community Centers

    St. Luke's On-Demand Virtual Care is also available through public libraries and community centers in Boise, Hailey, Meridian, Mountain Home and Twin Falls.

St. Luke's Homepage

About St. Luke’s

Who We Are
News
Careers

Team Resources

For Providers
For Employees
For Contractors

Patient Resources

Financial Assistance
Mental Health Support
Medical Records
Patient Rights & Responsibilities

Essential Information

Accessibility
Price Transparency
En Español

Quick Links

Contact Us
St. Luke’s FitOne
St. Luke’s Health Partners
St. Luke’s Health Plan

DisclaimerNon-Discrimination/EEOPrivacy PracticesTerms of Use
© 2025 St. Luke’s Health System. All rights reserved.
FacebookLinkedinYoutubeInstagram