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Site Support and Implementation Information

Elmore, Jerome, Magic Valley, McCall, and Wood River

Time & Attendance
  • Option 1: Contact your supervisor. 
  • Option 2: Call the Help Desk at (208) 381-4357.
  • Option 3: Create a Help Desk ticket at myservicecenter.slhs.org.

Scheduling (Magic Valley and Jerome)
  • Option 1: Contact your supervisor or find a super user. 
  • Option 2: Call Scheduling Support at (208) 814-0801 or email TASSSched@slhs.org.
  • Option 3: Call the Help Desk at (208) 381-4357 or create a Help Desk ticket at myservicecenter.slhs.org.

Treasure Valley

  • Option 1: Contact your supervisor.
  • Option 2: Call Tass Support at (208) 381-1700 or email TassHelp@slhs.org.
  • Option 3: Call the Help Desk at (208) 381-4357 or create a Help Desk ticket at myservicecenter.slhs.org.

Wave Implementation Schedule

  • Wave 1: Finance/HR/Legal/IT/St. Luke’s Elmore 5/3/15
  • Wave 2: Administration and Business Process 7/12/15
  • Wave 3: Hospital – Clinical (Kronos Users) 9/20/15
  • Wave 4: Hospital – Clinical (Kronos Users) 1/24/16
  • Wave 4.1: Hospital – Lab & Medical Imaging 3/20/16
  • Wave 5: Scheduling (Kronos conversion) 5/1/16
  • Wave 5.1: Hospital – Surgical Services 5/15/16
  • Wave 6: TV Clinics 8/6/16
  • Wave 7: TV Clinics 10/15/16
  • Wave 8: Hospital – Ancillary 2/5/17