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Information about Your New Hearing Aids

Congratulations on your decision to enjoy better hearing. We're pleased you have chosen us to be your hearing health care provider. Here you will find a schedule of what to expect with your new hearing aid purchase. Remember, these are guidelines, and your schedule may be adjusted to best serve your needs. In about two weeks, you'll receive your hearing aid(s). The hearing aid fitting appointment takes about one hour, and your audiologist will explain all features of your new devices.

Generally, you're scheduled for a follow-up appointment one week after your new hearing aid fitting. Your audiologist will verify your progress and make sound programming changes as necessary.

Your final follow-up is typically scheduled two weeks after your first follow-up (three weeks post fitting). The audiologist will let you know when they need you to return to the office after this visit, but most patients return every 4-6 months for cleaning and maintenance of the hearing aids.

There is no charge for these office visits, so please don’t hesitate to return as scheduled. You're always welcome before scheduled visits if a problem arises.

We have offices in Boise, Meridian, Eagle, Nampa, and Ontario, to meet your needs.

Services and Warranty

Please review this list of what's included with your purchase:

  • Lifetime cleaning of your new hearing aids
  • One to three-year manufacturer warranty, covering any repairs needed
  • All services provided by certified audiologists
  • Lifetime programming adjustments to maintain the best possible hearing

Other services which include an extra fee:

  • Cerumen (ear wax) removal
  • Comprehensive hearing evaluations
  • Repairs on the hearing aid if it is no longer under warranty

Join the Elks Battery Club

We offer a convenient and inexpensive way to be sure you always have high quality, fresh batteries for your hearing aids. We keep a record of your battery size to make reordering easier.

Call the Battery Club at (208) 385-3579 whenever you need batteries, and we’ll mail them to you or you can stop by and pick them up. 

Please talk with your audiologist for more information on the Elks Battery Club program.


We look forward to improving your hearing for years to come, and we appreciate and value all referrals you wish to send our way. As a token of our appreciation, if your referral orders hearing instruments, we'll supply you with ten packages of hearing aid batteries. Thank you for your support.