St. Luke's Transfer Center
(208) 381-2525
1-877-785-8537 (1-877-STLUKES)





St. Luke's Transfer Center is designed to streamline access to physicians and services at St. Luke's. Single access point 24/7 for all patient transfers by calling one phone number. Your call can be directly linked to the physician or service you need, and when necessary, transport can be arranged.

Immediately available for consultation, referral, or transfer requests:
  • St. Luke's Transfer Center
  • Neonatology/NICU
  • Maternal Fetal Medicine
  • Pediatric Intensivist/PICU
  • Internal Medicine/Hospitalists
  • Cardiology

Benefits:

  • Single access point 24/7 for all patient transfers by calling one phone number
  • Quick connection to on-call physician specialists for transfer or consultation
  • Ability to conference in multiple patient care and transport leads into one call (i.e., sending, admitting, and consulting physicians, nursing, tech, and transport)
  • Patients transfer into/out of any St. Luke's, and direct admits from outpatient clinics
  • Coordination of emergency transport by ground, airplate, or helicopter

What's NEW?:

  • St. Luke's Transfer Center staffed by RNs 24/7
  • Dedicated medical director available 24/7
  • Dedicated surgicalist and adult orthopedic specialists available 24/7
  • For St. Luke's Clinic providers, get real-time access to hospital unclaimed on-call schedules for St. Luke's Boise and Meridian, available through the Intranet and Dashboard

Please provide:

St. Luke's Clinic providers, please see real-time access to hospital unclaimed on-call schedules for St. Luke's Boise and Meridian, available through the Intranet and Dashboard.

  • Your name and call-back number
  • Patient Information:
    • Name
    • Date of birth
    • Location (facility name, unit/room number)
    • Diagnosis
    • Type of care needed
  • Referring provider name and call-back number
  • Preferred receiving facility
  • Preferred method of transport
  • Patient Transfer Checklist (PDF)

What we will do:

  • Facilitate your calls, make arrangements for your patient, and assist with transfer planning
  • Conference in multiple patient care and transport leads into one call (i.e., sending, admitting, and consulting physicians, nursing, tech, and transport)
  • Make arrangements for appropriate bed assignments
  • Communicate special care and/or emergent needs
  • Provide guidance regarding transfer preparation
  • Coordinate appropriate transportation – ground, airplane, or helicopter
  • Update referring and receiving staff
  • Provide contact number for nursing report
  • Promote admitting physician follow-up with the referring provider

Please send to receiving facility, with your patient:

  • Copy of pertinent documents such as physician and nursing records, medication record, diagnostic images, slides, etc.
  • Call nursing report to receiving unit

Online Physician Directory
In a non-emergent situation, if you would prefer to contact the physician directly to refer your patient, please use our NEW online physician referral directory to find a physician to contact by name, location, or specialty.

Children's Specialty Center Referral Guide
In a non-emergent situation, if you would like to refer a patient to a specialist at St. Luke’s Children’s Hospital or St. Luke’s Children's Specialty Center, you can use our Referral Directory for Children's Specialty Services to find a physician to contact by name, location, or specialty.


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